Privacy Policy for Celestial-Therapy.com
Effective Date: 08/05/2025
1. Introduction
Celestial-Therapy.com is owned and operated by James Poole, a sole trading counsellor based in the United Kingdom and registered with the BACP. This policy explains how we collect, use, and protect your personal data when you use this website. We are committed to upholding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
---
2. Who This Policy Covers
This privacy policy applies to:
- Visitors who browse Celestial-Therapy.com
- Clients who contact James Poole for counselling services
- Individuals who contact independent therapists listed on this site.
Please note: Independent counsellors featured on Celestial-Therapy.com operate separately and are responsible for their own privacy practices. We encourage you to review their privacy policies before sharing personal information with them.
---
3. What Information We Collect
We may collect the following information if you contact James Poole directly:
- Name, email address, and phone number.
- Basic background information shared in emails or pre-assessment forms.
- Any other personal data you choose to share voluntarily.
- Sensitive Data: Health-related information you provide during counselling inquiries.
- Technical Data: IP address, browser type, and website usage data (via cookies and analytics tools).
This information is only collected through contact forms, email correspondence, or phone calls made directly to James Poole.
---
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries.
- Arrange counselling sessions.
- Maintain records in line with professional standards and legal requirements.
- Communicate relevant information (e.g., session details or practice updates).
- We will not use your data for marketing without your explicit consent.
- Comply with legal obligations.
---
5. Sharing of Data
We do not share your personal data with third parties, except where:
- Legally required (e.g., safeguarding concerns, court orders).
- You provide consent (e.g., referral to another service).
- Required by professional obligation under the BACP Ethical Framework.
Data shared with independent therapists via their individual contact details is not shared with or processed by Celestial Therapy.
---
6. Data Storage and Security
Your data is stored securely using encrypted systems and is only accessible to James Poole. We take all reasonable steps to ensure confidentiality, including the use of secure email and password-protected files.
Data is retained for up to 7 years in line with BACP recommendations, after which it is securely deleted.
---
7. Your Rights
Under the UK GDPR, you have the right to:
- Access a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion (where legally and ethically possible).
- Object to or restrict processing.
- Withdraw consent at any time.
To exercise any of these rights, please contact: james@celestial-therapy.com
---
8. Cookies
This site may use basic cookies for functionality and analytics. You will be notified and asked for consent when cookies are in use.
---
9. Third-Party Links
Celestial-Therapy.com may contain links to third-party counsellor pages or external resources. We are not responsible for the privacy practices or content of those sites.
---
10. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated directly if they affect how your data is handled.
---
If you have any questions or concerns about this policy, please contact:
James Poole
Email: james@celestial-therapy.com
Website: https://www.celestial-therapy.com
Copyright © 2025 Celestial Therapy - All Rights Reserved.